Privacy policy
1. About this policy
This is the privacy policy of Sawfish Software Limited ('Sawfish Software'). It applies only to personal data as defined in s.1 of the 1998 Data Protection Act ('personal information' or 'information') and not other types of business or general information. The policy tells you who we are, how we collect personal information about you through this website, what we intend to use that information for, with whom we intend to share it, how we keep it secure.
Please read the policy carefully. By accessing or using this web site you are deemed to agree to the terms of this privacy policy, and if you do not agree with it, then you must not send us any personal information.
Note that if you follow a link from this site to another site, this policy will no longer apply. We are not responsible for other sites’ information handling practices. Use of your information by the owner of the linked site will normally be governed by that site’s privacy policy, which we encourage you to read.
Further information about privacy and data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s website at www.informationcommissioner.gov.uk.
2. Who we are
We are Sawfish Software Limited, a company registered in England and Wales with company registration number 4994926. Our registered office is at Kings House, 12 King Street, York, YO1 9WP. Please see our contact section for more information. If you have any queries about the information we hold on you, please contact our Marketing Manager, who you may write to at the address above or telephone on 0870 1607 555.
3. How we collect information from you
We collect information about you if complete any of the various forms on our site to contact us.
We need you to give us certain information, which will be indicated on the form you are required to complete in order to better assist you in your enquiry. It would help us if you give us any other information that you think will be relevant but you are under no obligation to do so.
We do keep a record of traffic data which is logged automatically by our server, such as your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit.
We also collect some site statistics such as page hits and page views.
We are not readily able to identify any individual from traffic data or site statistics.
The website provides various telephone and fax numbers and email addresses for you to contact us. We will collect information from you that you provide through any of these methods.
We may also collect other information you supply to us after your initial contact with us.
4. Security and storage of information
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
Please remember that normal Internet email is insecure.
We will store your information at least for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).
5. What your information is used for
If you buy software or services from us, we will use your information to fulfil your order and to provide you with the software or service you have requested.
If you do not object, we will use the information we hold on you to contact you for feedback on your use of our software and/or services and/or website.
6. With whom we may share your information
We will not share your information with any other organisation except in the following circumstances.
We will share your information with another organisation to which we transfer, or are in discussions to transfer, our rights and obligations under our agreement with you.
We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.
We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
7. Your rights
You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.
You also have a right to be removed from any mailing list we hold at any time, but you must first contact us either by writing to our Marketing Manager, or e-mailing us at admin@sawfishsoftware.com
You have a right to see a copy of the information we hold about you. Before we agree to this, you must provide with sufficient evidence of your identity and sufficient details of the information you wish to see to enable us to locate it.